What's New
What's New: New Feedback Templates
Published
Feedback Templates: Consistent, Aligned Feedback Language
Section titled “Feedback Templates: Consistent, Aligned Feedback Language”Effective observation feedback depends on a shared language. When every administrator in a district uses the same rubric but describes what they see in different words, teachers receive mixed signals about what good teaching looks like. Edge’s Feedback Templates give districts a centralized library of reusable, rubric-aligned feedback statements that observers can insert and customize during observations — ensuring every teacher receives consistent, high-quality feedback grounded in the district’s own framework.
Overview Video
Section titled “Overview Video”District-Managed Template Library
Section titled “District-Managed Template Library”District administrators build and maintain a library of feedback statements that reflect the district’s evaluation priorities, instructional language, and rubric indicators. Templates are organized into three types:
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Reinforcement — feedback that acknowledges effective practice (“Students demonstrated deep engagement through structured collaborative discussion, with active participation observed across all groups.”)
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Refinement — constructive feedback that identifies a specific next step (“Consider incorporating a formative check for understanding at the midpoint of the lesson to identify students who may need additional support before independent practice.”)
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Neutral — feedback that is neither reinforcing nor corrective, suitable for purely descriptive or contextual observations.
Templates are tagged with district-defined categories — domains, instructional focus areas, building-level initiatives, or any taxonomy the district chooses. Tags serve as filters, making it easy for observers to find the right feedback quickly.
Context-Aware Suggestions
Section titled “Context-Aware Suggestions”When an observer is completing an observation, Edge surfaces the most relevant templates based on which section of the observation form they’re working on. Templates tagged for that section appear at the top of the library under a Suggested heading, while the remaining templates appear below under All Templates.
What observers will experience:
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While entering feedback on a question, tap the feedback field to open the rich text editor
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Tap the template picker to open the library as a bottom sheet
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Suggested templates for the current form section appear first; all other templates appear below
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Filter by sentiment — Reinforcement, Refinement, or Neutral — to find the right tone
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Filter by tag to narrow results to a specific domain or focus area
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Search across all templates by keyword
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Select a template to insert it into the feedback field
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Edit and personalize the text before saving — templates are starting points, not rigid scripts
Observers always retain full control. Templates are optional — free-text feedback works exactly as it does today.
Consistent Language, Personal Voice
Section titled “Consistent Language, Personal Voice”Feedback Templates strike the balance districts need: consistent language aligned to the rubric, with room for each observer to personalize their feedback. The template text is inserted into the standard feedback field and edited like any other comment. Once saved, the feedback stands on its own — there is no visible link back to the template.
This means:
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New administrators benefit from institutional knowledge embedded in the templates — they see what good feedback looks like from day one
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Experienced administrators save time on routine feedback and focus their energy on nuanced, observation-specific commentary
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Teachers receive feedback that uses a shared vocabulary, making it easier to understand expectations and track growth across multiple observers
Administration
Section titled “Administration”-
District administrators create, edit, and manage templates through a dedicated admin interface
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Templates can be tagged with multiple categories for flexible organization
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Archived templates are hidden from observers without being deleted
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The full library is available across all observation forms within the district
Districts new to the feature can seed a curated starter library of feedback statements and tags with a single click and edit it to match their voice — a running start that’s there if you want it.
Additional Information
Section titled “Additional Information”You can refer to the How-to Guide for more information on this feature.