Course Completion and Certificates

Understanding how to complete courses and earn certificates helps you track your professional development progress and meet training requirements.

Course Completion Requirements

Each course has specific requirements you must meet to earn completion:

Content Requirements

• View all required sections - Complete all chapters and digital assets
• Pass assessments - Achieve the minimum passing score on exams
• Meet time requirements - Spend the required time on video content

Tracking Your Progress

You can monitor your completion status in several ways:

• Progress bars - Visual indicators show percentage complete
• Section checkmarks - Completed sections display green checkmarks
• Dashboard status - Course cards show “In Progress” or “Completed”

Earning Certificates

Certificates are automatically generated when you successfully complete qualifying courses.

Certificate Requirements

To earn a certificate, you must:

1. Complete all required course content
2. Pass all required assessments with the minimum score
3. Meet any time-based requirements
4. Fulfill proctoring requirements if applicable

Certificate Generation

Certificates are created automatically upon course completion. The system:

• Generates a PDF certificate with your name and completion date
• Records professional development hours earned
• Adds the certificate to your transcript
• Sends email notification of completion

Viewing Your Certificates

Accessing Certificates

You can view your earned certificates through:

1. Course completion screen - Download immediately after finishing
2. My Transcripts - Access all certificates from your profile
3. Course details - Return to completed courses to re-download

Certificate Information

Each certificate includes:

• Your name and organization
• Course title and completion date
• Professional development hours earned
• Unique certificate number
• Completion verification details

Completion Status Types

Status Indicators

Courses display different status indicators based on your progress:

• Not Started - Course assigned but not yet accessed
• In Progress - Course started but not completed
• Completed - All requirements met successfully
• Failed - Did not meet passing requirements
• Required - Must be completed by specified date

Failed Course Requirements

If you don’t pass a course:

1. Review your exam results to identify weak areas
2. Retake failed assessments if retakes are allowed
3. Review course content before reattempting
4. Contact your administrator if additional attempts are needed

Managing Your Learning Progress

Required Content

Required courses appear with special indicators:

• Yellow highlighting indicates required status
• Completion deadlines are prominently displayed
• Required courses appear at the top of your content list

Tracking Professional Development Hours

The system automatically calculates PD hours when you complete courses:

1. Hours are awarded based on course duration and type
2. Certificates record the exact hours earned
3. Your transcript maintains a running total
4. Reports show progress toward annual requirements

Accessing Completed Courses

After completion, you can still access course materials:

• Download certificates - Save or print completion certificates
• Review content - Revisit course materials for reference
• View transcripts - See all completion history in one place

Transcript Records

Your transcript provides a comprehensive view of all learning achievements:

Transcript Contents

• All completed courses with dates
• Certificates earned with verification numbers
• Professional development hours accumulated
• Assessment scores and attempts
• Completion status for all assigned content

Sharing Transcripts

You can export your transcript data for:

• License renewal applications
• Employment verification
• Professional development documentation
• Personal record keeping

Contact your administrator if you need official transcript documentation or have questions about completion requirements for specific courses.